Sustainability
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Sustainability and Community Impact
Redefining What It Means to Be a Responsible Tech Company
In an industry often seen as resource-intensive, TLD is proving that innovation and sustainability can—and must—go hand in hand. As a Canadian-owned and operated company, we’re committed to doing business in a way that respects the planet, supports people, and builds a better future.
More Than a Buzzword—A Way of Doing Business
Sustainability isn’t just a checkbox for us—it’s a mindset. It means designing smarter systems, reducing waste, and making choices that benefit both our clients and the environment. From minimizing our own carbon footprint to helping organizations adopt energy-efficient AV and IT solutions, we’re creating ripple effects that extend far beyond our walls.
Development Goals
Sustainable Development Goals:
Leading by Example
Responsible Recycling for a Smarter Tomorrow
As part of our commitment to sustainability, TLD proudly offers recycling services to help clients responsibly dispose of outdated AV and IT equipment. We accept a wide range of materials from purchases made through your projects—making it easier to upgrade without adding to the growing problem of e-waste.
With technology evolving rapidly, electronic waste is at an all-time high. That’s why we work closely with our clients to ensure old hardware is handled properly—diverted from landfills and processed through certified recycling channels.
In partnership with our parent company, London Drugs, we’re proud to share the results of our collective recycling efforts:
Diversity, Equality, Inclusion & Belonging at TLD
Empowering People. Elevating Potential.
At TLD, we believe that true sustainability begins with people. Our commitment to gender equality and inclusion is not just a corporate value—it’s a lived experience embedded in our culture, our leadership, and our everyday decisions. We strive to create a workplace where every individual, regardless of gender identity, is empowered to thrive, contribute meaningfully, and lead with confidence.
This dedication was powerfully recognized when our General Manager, Kim Hutmacher, was named DEIB Leader of the Year at the Partner Awards. This prestigious honor reflects Kim’s visionary leadership and her relentless pursuit of a more inclusive and equitable industry. Her work has inspired transformative change within TLD and beyond, setting a benchmark for inclusive excellence.
We understand that diversity is not just a metric—it’s a catalyst for innovation, resilience, and growth. That’s why we actively dismantle systemic barriers by promoting pay equity, supporting career development, and embedding inclusive leadership practices across levels.
Our approach is holistic and forward-looking. We foster open dialogue, encourage allyship, and ensure that every voice is heard and valued. By cultivating a culture grounded in fairness, respect, and opportunity, we are not only strengthening our company—we are contributing to a more just and inclusive future for the industry and the communities we serve.
At TLD, inclusion is not a destination—it’s a journey. And we are proud to walk that path with purpose, integrity, and impact.
Community Contribution and Awareness
The following is a short list of how TLD contributes to positive impact:
Wellness and Well-Being
TLD supports employee wellness and well-being as they are an integral aspect of fostering a healthy and productive work environment. Recognizing the profound impact of employee well-being on overall organizational success, TLD progressively continues to invest in comprehensive wellness programs. These initiatives extend beyond traditional health benefits, encompassing physical, mental, and emotional aspects of employees’ lives. Some of the many ways TLD supports wellness and well-being are through the following:
- Mental Health First Aid
- Certifications
- Employee and Family Assistance Programs
- Counselling and Advice
- Plan Smart Services
- Caregiver Support
- Legal and Financial Advice
- E-Learning and Online Resources
- Health Management Services
- Bursaries and Scholarships
- Education Subsidies
- Fitness Employee Discounts