TLDCONNECT : MANAGED IT SERVICES
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Emery Electric & TLD :
A Partnership Built on Trust and Technology
Emery Electric’s journey with TLD began in 2008 with a server replacement—and quickly evolved into a long-term partnership grounded in trust, responsiveness, and technical excellence. As one of Victoria’s largest electrical contractors, Emery needed more than just IT support—they needed a partner who understood their business and could scale with them.
“I like the managed services approach rather than relying on one or two IT professionals that I could hire. I’ve worked with plenty of IT folks on different job sites and I really prefer the team approach that TLD offers me.”
– Derek Emery,
President, Emery Electric
TLD’s collaborative approach ensures consistent, high-quality service and simplifies hardware procurement for both office and field teams—helping businesses stay equipped and focused on their core operations.
About Emery Electric :
A third-generation, family-run business, Emery Electric has been delivering cutting-edge electrical solutions for industrial,
commercial, and marine clients for over 95 years. With a team of 50+ professionals, they are known for their technical
excellence and commitment to quality.
How TLD Supports Emery’s Electrical Excellence :
- Peace of Mind with Proactive IT Management – TLD’s managed services ensured Emery’s systems were always monitored, maintained, and secure—freeing up internal focus for core business operations.
- Stronger Cybersecurity Posture – With recommended firewalls and antivirus solutions in place, Emery’s proprietary data and network infrastructure are protected from evolving threats.
- Seamless Hardware Procurement – Through TLD’s strong partnerships, Emery streamlined the purchase and deployment of laptops and rugged Toughbooks for both office and field teams.
- Reliable Uptime and Redundancy – With upgraded switches, redundant systems, and remote tuning capabilities, Emery experienced strong uptime across multiple sites, including Pt Hope Shipyard.
- Scalable Support from a Trusted Team – Instead of relying on a small internal IT team, Emery benefits from a full bench of experts who understand their environment and are always available—regardless of vacations or sick days.
- Confidence in Every Upgrade – From server transitions to Microsoft OS upgrades, TLD’s planning and communication gave Derek and his team confidence in every step of the process.