We help you to do more with less, by providing you managed IT and predictable costs.

TLDConnect Managed Services

Client Story

Reducing complexity and your exposure to risk

As a competitive organization, you need every bit of return on investment you can get from your IT spend. But with the increasing complexity and risk that now go along with integrating new systems and networks, it’s important that you get experienced help onboard before troubles start. That’s where our 30+ years of customer service and TLDConnect Managed Services offerings come in handy.

TLDConnect Managed Services

We use a suite of powerful tools to manage your IT needs and provide you choice:

TLDConnect Managed IT:

Servers, switches, routers, PC’s and printers are included in this plan. You receive comprehensive end user management for up to three devices per user, unlimited service desk access for users, end to end management of your Windows servers, end to end management of your network devices including monitoring, configuration changes and troubleshooting plus TLDConnect malware protection licenses!

For clients wanting specify areas of management we offer individual packages.

TLDConnect Individual Offerings include:

TLDConnect Server:

End to end management of your Windows Servers.

TLDConnect User:

Comprehensive end user management of up to three devices per user with unlimited service desk access.

TLDConnect Network:

End to end management of your network devices including monitoring, configuration changes and troubleshooting.

TLDConnect Office365:

Comprehensive end user management of clients Office365 environment.

TLDConnect Secure:

End to end management for Virus protection and remediation, including licenses.

TLDConnect Data Protect:

Offering a hybrid cloud-based business continuity solution. Managed by TLD and powered by Datto.

Our Tools for making the most of our TLDConnect Managed Services

  • TLDConnect Manager – lightweight software that enables us to help you manage and monitor anything with an IP address.
  • TLDConnect Agents – a tool for performing similar tasks as TLDConnect Manager but for more mobile devices such as roaming laptops, remote servers, etc.
  • TLDConnect Service Centre – a web-based, centralized dashboard that provides us with everything from up-to-the-minute data and system reports to immediate remediation info and more.

Your ongoing IT partner: so you can focus time and resources on your core business

We approach each client with the goal of establishing a long-term relationship. After developing a better understanding of your business and support needs, we can provide you with a high level of IT reliability, allowing you to focus on what you know best: your core business. Our proven track record – and our happy, repeat clients – speak volumes about our ability to deliver dependable IT resources.

 

Want to know more? Contact Us