Technical Services at TLD Computer Systems

Professional Services
Design, advice and customized solutions.

Technical Services
A touchstone for system support and maintenance.

Account Management
Day-to-day contact, advice and information.

Technical Services:

Don't worry, we'll take care of it.

Our commitment to Technical Services is the cornerstone of our success as a comprehensive solutions provider.

Our special teams play a pivotal role in ensuring you receive the best return on your technology investment. After all, your initial equipment purchase represents as little as 15% of the overall cost of your system. Administration, training, support and maintenance of the network over its useful life makes up the remaining 85%. We have the depth of skill to provide sound, reliable solutions.

To ensure you receive prompt, professional support, we've invested heavily in attracting the best and brightest people, providing them with up-to-the minute training and developing strategic relationships with vendors.

When it comes to customer service, accessibility and timely response are key issues. So we have a Customer Response Line to handle your calls for service or assistance. They'll provide prompt responses to your questions and immediately schedule technical resources to handle your needs.

Get in touch to find out more about the ways we can help you with technological support.

Customer Service
Response Line
Your critical contact point for technical system support, coordinating all service-related requests and parts procurement.

Repair Services
Providing warranty, non-warranty, on-site and in-house equipment repairs on everything from notebooks to printers.

Technology Maintenance
Moves/Adds/Changes (MAC) to your existing equipment or currently deployed infrastructure.

Configurations, Imaging and Large Scale Roll-outs
We save you time and money with unique, custom-designed configurations and imaging. Our management of Large Scale Roll-outs let you upgrade systems without impacting your daily operations.

Purchasing
By leveraging the massive buying power of our parent company London Drugs, we're able to offer quick delivery and sharp pricing on a wide variety of equipment and software.